If you are not entirely satisfied with your purchase, we’re here to help.

Returns

You have 15 calendar days to return an item from the date you received it.

You may return the unused portion to us for a refund or exchange by mail.

An email is to be sent to info@homeofnula.com with image(s), the reason for the return, as well as the proof of purchase attached. Your item must be in the original packaging. Your item also needs to have the receipt or proof of purchase.

Refunds 

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to you via the original method of payment or alternatively preferred method.

You will receive the credit within 3 business days, depending on your card issuer’s policies.

Contact Us

If you have any questions on how to return your item to us, contact us on (+27)-61-511-4053 or info@homeofnula.com

Last updated: 30 March 2023

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the https://www.homeofnula.com (the “Service”) operated by Home of Nula (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Purchases

If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your name, billing address, contact details.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Home of Nula.

Home of Nula has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Home of Nula shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

 Contact Us

If you have any questions about these Terms, please contact us at info@homeofnula.com

2. What if I am unhappy with my purchase?

We are so confident that you’ll love your Home of Nula products, that we offer a 100% money back guarantee. If you are not 100% satisfied with your Home of Nula products, please reach out DIRECTLY to Home of Nula. 

3. How long does the shipping/delivery take?